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Strategic implications of cognitive computing in IS: addressing AI fragmentation through knowledge similarity transformation

Research output: Contribution to journalReview articleResearchpeer review

Authors

  • Matthias Tuczek
  • Kenan Degirmenci
  • Yuanyuan Song
  • Kevin C. Desouza
  • Michael H. Breitner

External Research Organisations

  • Queensland University of Technology
  • Marquette University
  • Digital Frontier Partners

Details

Original languageEnglish
Article number101908
JournalJournal of Strategic Information Systems
Volume34
Issue number2
Early online date28 May 2025
Publication statusPublished - Jun 2025

Abstract

Without an integrated model of how the human brain works and processes information, artificial intelligence (AI) will remain a mysterious black box that can misfire as circumstances change. An integrated study of the three cognitive computing components (AI, cognitive psychology, and neurobiology) is necessary to create explainable AI findings. This paper introduces cognitive computing systems (CCS) as a domain for information systems (IS) research. It reviews the interdisciplinary implications of CCS concepts by developing a new computational method, knowledge similarity transformation (KST), to improve digital-augmented literature analysis in fragmented knowledge areas. Based on the dual CCS and KST contribution, this article outlines strategic implications for organizational value creation opportunities and future research directions from a technological, psychological, and physiological perspective.

Keywords

    Artificial intelligence, Causal knowledge analytics, Cognitive computing, Cognitive psychology, Generative AI, Neurobiology

ASJC Scopus subject areas

Cite this

Strategic implications of cognitive computing in IS: addressing AI fragmentation through knowledge similarity transformation. / Tuczek, Matthias; Degirmenci, Kenan; Song, Yuanyuan et al.
In: Journal of Strategic Information Systems, Vol. 34, No. 2, 101908, 06.2025.

Research output: Contribution to journalReview articleResearchpeer review

Tuczek M, Degirmenci K, Song Y, Desouza KC, Breitner MH, Watson RT. Strategic implications of cognitive computing in IS: addressing AI fragmentation through knowledge similarity transformation. Journal of Strategic Information Systems. 2025 Jun;34(2):101908. Epub 2025 May 28. doi: 10.1016/j.jsis.2025.101908
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