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See you soon again, chatbot? A design taxonomy to characterize user-chatbot relationships with different time horizons

Research output: Contribution to journal › Article › Research › peer review

Authors

  • Marcia Nißen
  • Driton Selimi
  • Antje Janssen
  • Davinia Rodríguez Cardona
  • Michael H. Breitner

Research Organisations

External Research Organisations

  • ETH Zurich
  • University of St. Gallen (HSG)
  • Bhn Dienstleistungs GmbH & Co. KG
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Publications

  1. 2024

  2. Published

    Digital transformation in the financial services sector: new business models and value creation

    Rodríguez Cardona, D., 3 Jul 2024, Hannover. 68 p.

    Research output: Thesis › Doctoral thesis