Recommendation of Mass Customized Products with a Multi-agent System: A Case Study

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Authors

  • Stefan Plappert
  • Christian Becker
  • Felix Pusch
  • Sören Heuer
  • Paul Christoph Gembarski
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Details

Original languageEnglish
Title of host publicationProduction Processes and Product Evolution in the Age of Disruption
Subtitle of host publicationProceedings of the 9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023), Bologna, Italy, June 2023
EditorsFrancesco Gabriele Galizia, Marco Bortolini
PublisherSpringer Science and Business Media Deutschland GmbH
Pages93-100
Number of pages8
ISBN (electronic)978-3-031-34821-1
ISBN (print)9783031348204
Publication statusPublished - 2023
Event11th World Mass Customization and Personalization Conference - Bologna, Italy
Duration: 20 Jun 202323 Jun 2023

Publication series

NameLecture Notes in Mechanical Engineering
ISSN (Print)2195-4356
ISSN (electronic)2195-4364

Abstract

To satisfy individual customer requirements, products with many options are offered in mass customization. Particularly in the case of variant designs for small batch production, the design or configuration of the possible options implies additional effort. Therefore, a knowledge-based engineering system as a multi-agent system is created in this paper. This offers the advantage of an orchestration of the solution space exploration using constraint satisfaction problems and a CAD implementation. To actively involve the customer in the decision-making process and provide recommendations, the integration of the customer via chat client is investigated. For the application of the multi-agent system, an extruder for plastics manufacturing was set up as a case study.

Keywords

    Case study, Constraint satisfaction problem, Design automation, Knowledge-based engineering systems, Multi-agent system

ASJC Scopus subject areas

Cite this

Recommendation of Mass Customized Products with a Multi-agent System: A Case Study. / Plappert, Stefan; Becker, Christian; Pusch, Felix et al.
Production Processes and Product Evolution in the Age of Disruption: Proceedings of the 9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023), Bologna, Italy, June 2023. ed. / Francesco Gabriele Galizia; Marco Bortolini. Springer Science and Business Media Deutschland GmbH, 2023. p. 93-100 (Lecture Notes in Mechanical Engineering).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Plappert, S, Becker, C, Pusch, F, Heuer, S & Gembarski, PC 2023, Recommendation of Mass Customized Products with a Multi-agent System: A Case Study. in FG Galizia & M Bortolini (eds), Production Processes and Product Evolution in the Age of Disruption: Proceedings of the 9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023), Bologna, Italy, June 2023. Lecture Notes in Mechanical Engineering, Springer Science and Business Media Deutschland GmbH, pp. 93-100, 11th World Mass Customization and Personalization Conference , Bologna, Italy, 20 Jun 2023. https://doi.org/10.1007/978-3-031-34821-1_11
Plappert, S., Becker, C., Pusch, F., Heuer, S., & Gembarski, P. C. (2023). Recommendation of Mass Customized Products with a Multi-agent System: A Case Study. In F. G. Galizia, & M. Bortolini (Eds.), Production Processes and Product Evolution in the Age of Disruption: Proceedings of the 9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023), Bologna, Italy, June 2023 (pp. 93-100). (Lecture Notes in Mechanical Engineering). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-34821-1_11
Plappert S, Becker C, Pusch F, Heuer S, Gembarski PC. Recommendation of Mass Customized Products with a Multi-agent System: A Case Study. In Galizia FG, Bortolini M, editors, Production Processes and Product Evolution in the Age of Disruption: Proceedings of the 9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023), Bologna, Italy, June 2023. Springer Science and Business Media Deutschland GmbH. 2023. p. 93-100. (Lecture Notes in Mechanical Engineering). Epub 2023 Jul 15. doi: 10.1007/978-3-031-34821-1_11
Plappert, Stefan ; Becker, Christian ; Pusch, Felix et al. / Recommendation of Mass Customized Products with a Multi-agent System : A Case Study. Production Processes and Product Evolution in the Age of Disruption: Proceedings of the 9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023), Bologna, Italy, June 2023. editor / Francesco Gabriele Galizia ; Marco Bortolini. Springer Science and Business Media Deutschland GmbH, 2023. pp. 93-100 (Lecture Notes in Mechanical Engineering).
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title = "Recommendation of Mass Customized Products with a Multi-agent System: A Case Study",
abstract = "To satisfy individual customer requirements, products with many options are offered in mass customization. Particularly in the case of variant designs for small batch production, the design or configuration of the possible options implies additional effort. Therefore, a knowledge-based engineering system as a multi-agent system is created in this paper. This offers the advantage of an orchestration of the solution space exploration using constraint satisfaction problems and a CAD implementation. To actively involve the customer in the decision-making process and provide recommendations, the integration of the customer via chat client is investigated. For the application of the multi-agent system, an extruder for plastics manufacturing was set up as a case study.",
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note = "Funding Information: Acknowledgements. Funded by the European Union under Grant Agreement No 101092073. Views and opinions expressed are however those of the authors only and do not necessarily reflect those of the European Union or European Health and Digital Executive Agency (HaDEA). Neither the European Union nor the granting authority can be held responsible for them. Funding Information: Acknowledgments. This research and development project is funded by the German Federal Ministry of Education and Research (BMBF) within the “The Future of Value Creation - Research on Production, Services and Work” program (funding number 02L19C250) and managed by the Project Management Agency Karlsruhe (PTKA). The authors are responsible for the content of this publication. Funding Information: Data acquisition and DVSM analysis of future states can be realized by integrating simulation into approaches that automatically generate real-time DVSM based on data collected from smart objects in the factory. A conceptual framework was developed by [37] to build a real-time VSM supported by a simulation-based model which allows to visualize future state maps. Data is collected from common database systems such as ERP and MES, and then linked to geographical data captured by RFID. Then, data analytics and simulation are used to recognize improvement potential in current and future state maps. An industrial application was proposed by [58], who present an approach for DVSM in the context of the SEAMLESS project, an initiative funded by the German Federal Ministry of Education and Research. Data regarding different product-related processes from various levels is automatically extracted and fed into the value stream model, including BOM information, ERP data and machine-related data. Based on the concept of digital twin, the information about the behavior of the production system is transferred into a platform that provides the simulation model of the value streams. The platform allows to users to work on the model without having to connect to the real production plant, enabling simulation runs at the value stream level [58]. Funding Information: Acknowledgments. This research was funded by the Mercedes-Benz Group AG and accompanied by the Department Organisation of Production and Factory Planning, University of Kassel. Funding Information: Acknowledgement. Funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) under Germany{\textquoteright}s Excellence Strategy—EXC-2023 Internet of Production— 390621612. Funding Information: Acknowledgment. The authors would like to acknowledge the financial support by the Federal Ministry for Economic Affairs and Climate Action (BMWK) within the program “Future Investments for Vehicle Manufacturers and Supplier Industry” (KoPa 35c) for the project SkaLab (grant number: 13IK025B). Funding Information: Acknowledgements. This research is supported by Flanders Make, the strategic research centre for the manufacturing industry in Flanders, Belgium. Funding Information: Acknowledgements. This research was carried out within the funding framework funded by the European Union – NextGenerationEU. Funder: Project funded under the National Recovery and Resilience Plan (NRRP), Mission 4 Component 2 Investment 1.3 - Call for tender No. 341 of 15/03/2022 of Italian Ministry of University and Research funded by the European Union – NextGenerationEU. Award Number: Project code PE0000003, Concession Decree No. 1550 of 11/10/2022 adopted by the Italian Ministry of University and Research, CUP D93C22000890001, Project title “Research and innovation network on food and nutrition Sustainability, Safety and Security – Working ON Foods” (ONFoods). Funding Information: Acknowledgment. We extend our sincere thanks to the German Federal Ministry for Economic Affairs and Climate Action (BMWK) for supporting this research project 13IK001ZF “Software-Defined Manufacturing for the automotive and supplying industry https://www.sdm4fzi.de/”. Funding Information: Acknowledgments. This research has been partially funded by the H2020 EU Project DIMO-FAC – Digital Intelligent MOdular FACtories. Funding Information: Acknowledgment and Statements. The authors would like to express their appreciation to the IDEKO Research Center for the support and to the Karlsruhe House of Young Scientists (KHYS) for sponsoring of the abroad stay. The project “AgiProbot” is funded by the Carl Zeiss Foundation. The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper. Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 11th World Mass Customization and Personalization Conference , MCPC2023 ; Conference date: 20-06-2023 Through 23-06-2023",
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AU - Becker, Christian

AU - Pusch, Felix

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