Details
| Original language | English |
|---|---|
| Pages (from-to) | 321-333 |
| Number of pages | 13 |
| Journal | Review of general psychology |
| Volume | 25 |
| Issue number | 3 |
| Publication status | Published - Sept 2021 |
| Externally published | Yes |
Abstract
The present review investigates factors that predict three processes that lead to persistence versus change of expectations after confrontation with expectation violations, based on the violated expectation (ViolEx) model and related models. We address four groups of predictors: (a) characteristics of the expectation, (b) characteristics of the expectation-violating event(s), (c) broader situational characteristics, and (d) personality characteristics. The bulk of studies conducted in this area looked at expectation change in the direction of the experienced violation (accommodation) as their central dependent variable. The strongest empirical support was found for accommodation being less likely and minimizing of the potential impact of the discrepant information (immunization) being more likely to occur (a) after the reality turns out to be worse rather than better than expected, (b) if disconfirming events are more ambiguous, and (c) if depressed rather than healthy people are confronted with better-than-expected events. Given the high heterogeneity between studies on assessed predictors, we recommend a more comprehensive and unifying approach that tests the relative impact and the interplay of the whole range of predictors across paradigms.
Keywords
- coping, expectation disconfirmation, expectation violation, ViolEx model
ASJC Scopus subject areas
- Psychology(all)
- General Psychology
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In: Review of general psychology, Vol. 25, No. 3, 09.2021, p. 321-333.
Research output: Contribution to journal › Article › Research › peer review
}
TY - JOUR
T1 - Predictors of Coping With Expectation Violation
T2 - An Integrative Review
AU - Pinquart, Martin
AU - Rothers, Adrian
AU - Gollwitzer, Mario
AU - Khosrowtaj, Zahra
AU - Pietzsch, Martin
AU - Panitz, Christian
N1 - Publisher Copyright: © 2021 The Author(s).
PY - 2021/9
Y1 - 2021/9
N2 - The present review investigates factors that predict three processes that lead to persistence versus change of expectations after confrontation with expectation violations, based on the violated expectation (ViolEx) model and related models. We address four groups of predictors: (a) characteristics of the expectation, (b) characteristics of the expectation-violating event(s), (c) broader situational characteristics, and (d) personality characteristics. The bulk of studies conducted in this area looked at expectation change in the direction of the experienced violation (accommodation) as their central dependent variable. The strongest empirical support was found for accommodation being less likely and minimizing of the potential impact of the discrepant information (immunization) being more likely to occur (a) after the reality turns out to be worse rather than better than expected, (b) if disconfirming events are more ambiguous, and (c) if depressed rather than healthy people are confronted with better-than-expected events. Given the high heterogeneity between studies on assessed predictors, we recommend a more comprehensive and unifying approach that tests the relative impact and the interplay of the whole range of predictors across paradigms.
AB - The present review investigates factors that predict three processes that lead to persistence versus change of expectations after confrontation with expectation violations, based on the violated expectation (ViolEx) model and related models. We address four groups of predictors: (a) characteristics of the expectation, (b) characteristics of the expectation-violating event(s), (c) broader situational characteristics, and (d) personality characteristics. The bulk of studies conducted in this area looked at expectation change in the direction of the experienced violation (accommodation) as their central dependent variable. The strongest empirical support was found for accommodation being less likely and minimizing of the potential impact of the discrepant information (immunization) being more likely to occur (a) after the reality turns out to be worse rather than better than expected, (b) if disconfirming events are more ambiguous, and (c) if depressed rather than healthy people are confronted with better-than-expected events. Given the high heterogeneity between studies on assessed predictors, we recommend a more comprehensive and unifying approach that tests the relative impact and the interplay of the whole range of predictors across paradigms.
KW - coping
KW - expectation disconfirmation
KW - expectation violation
KW - ViolEx model
UR - http://www.scopus.com/inward/record.url?scp=85111484617&partnerID=8YFLogxK
U2 - 10.1177/10892680211024123
DO - 10.1177/10892680211024123
M3 - Article
AN - SCOPUS:85111484617
VL - 25
SP - 321
EP - 333
JO - Review of general psychology
JF - Review of general psychology
SN - 1089-2680
IS - 3
ER -