Details
Original language | English |
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Title of host publication | Proceedings - 2022 IEEE/ACM Joint 16th International Conferenceon Software and System Processes and 17th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2022 |
Publisher | Association for Computing Machinery (ACM) |
Pages | 1-12 |
Number of pages | 12 |
ISBN (electronic) | 9781450396745 |
Publication status | Published - 19 May 2022 |
Event | 16th International Conferenceon Software and System Processes (ICSSP 2022) jointly held with the 17th ACM/IEEE International Conference on Global Software Engineering (ICGSE 2022) - Virtual, Online, United States Duration: 19 May 2022 → 20 May 2022 Conference number: 16 |
Publication series
Name | ACM International Conference Proceeding Series |
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Abstract
Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as a way to foster users' sentiments of trust. Despite this, research has only marginally focused on the activities and practices to develop explainable systems. To close this gap, we recommend six core activities and associated practices for the development of explainable systems based on the results of a literature review and an interview study. First, we identified and summarized activities and corresponding practices in the literature. To complement these findings, we conducted interviews with 19 industry professionals who provided recommendations for the development process of explainable systems and reviewed the activities and practices based on their expertise and knowledge. We compared and combined the findings of the interviews and the literature review to recommend the activities and assess their applicability in industry. Our findings demonstrate that the activities and practices are not only feasible, but can also be integrated in different development processes.
Keywords
- explainability, explainable systems, interview study, software process
ASJC Scopus subject areas
- Computer Science(all)
- Software
- Computer Science(all)
- Human-Computer Interaction
- Computer Science(all)
- Computer Vision and Pattern Recognition
- Computer Science(all)
- Computer Networks and Communications
Cite this
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Proceedings - 2022 IEEE/ACM Joint 16th International Conferenceon Software and System Processes and 17th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2022. Association for Computing Machinery (ACM), 2022. p. 1-12 (ACM International Conference Proceeding Series).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - How Can We Develop Explainable Systems?
T2 - 16th International Conferenceon Software and System Processes (ICSSP 2022) jointly held with the 17th ACM/IEEE International Conference on Global Software Engineering (ICGSE 2022)
AU - Chazette, Larissa
AU - Klünder, Jil
AU - Balci, Merve
AU - Schneider, Kurt
N1 - Conference code: 16
PY - 2022/5/19
Y1 - 2022/5/19
N2 - Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as a way to foster users' sentiments of trust. Despite this, research has only marginally focused on the activities and practices to develop explainable systems. To close this gap, we recommend six core activities and associated practices for the development of explainable systems based on the results of a literature review and an interview study. First, we identified and summarized activities and corresponding practices in the literature. To complement these findings, we conducted interviews with 19 industry professionals who provided recommendations for the development process of explainable systems and reviewed the activities and practices based on their expertise and knowledge. We compared and combined the findings of the interviews and the literature review to recommend the activities and assess their applicability in industry. Our findings demonstrate that the activities and practices are not only feasible, but can also be integrated in different development processes.
AB - Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as a way to foster users' sentiments of trust. Despite this, research has only marginally focused on the activities and practices to develop explainable systems. To close this gap, we recommend six core activities and associated practices for the development of explainable systems based on the results of a literature review and an interview study. First, we identified and summarized activities and corresponding practices in the literature. To complement these findings, we conducted interviews with 19 industry professionals who provided recommendations for the development process of explainable systems and reviewed the activities and practices based on their expertise and knowledge. We compared and combined the findings of the interviews and the literature review to recommend the activities and assess their applicability in industry. Our findings demonstrate that the activities and practices are not only feasible, but can also be integrated in different development processes.
KW - explainability
KW - explainable systems
KW - interview study
KW - software process
UR - http://www.scopus.com/inward/record.url?scp=85130807382&partnerID=8YFLogxK
U2 - 10.1145/3529320.3529321
DO - 10.1145/3529320.3529321
M3 - Conference contribution
AN - SCOPUS:85130807382
T3 - ACM International Conference Proceeding Series
SP - 1
EP - 12
BT - Proceedings - 2022 IEEE/ACM Joint 16th International Conferenceon Software and System Processes and 17th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2022
PB - Association for Computing Machinery (ACM)
Y2 - 19 May 2022 through 20 May 2022
ER -