Positive affect through interactions in meetings: The role of proactive and supportive statements

Publikation: Beitrag in FachzeitschriftArtikelForschungPeer-Review

Autoren

Organisationseinheiten

Externe Organisationen

  • Technische Universität Braunschweig
Forschungs-netzwerk anzeigen

Details

OriginalspracheEnglisch
Seiten (von - bis)59-70
Seitenumfang12
FachzeitschriftJournal of Systems and Software
Jahrgang143
Frühes Online-Datum3 Mai 2018
PublikationsstatusVeröffentlicht - Sept. 2018

Abstract

Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.

ASJC Scopus Sachgebiete

Zitieren

Positive affect through interactions in meetings: The role of proactive and supportive statements. / Schneider, Kurt; Klünder, Jil; Kortum, Fabian et al.
in: Journal of Systems and Software, Jahrgang 143, 09.2018, S. 59-70.

Publikation: Beitrag in FachzeitschriftArtikelForschungPeer-Review

Schneider K, Klünder J, Kortum F, Handke L, Straube J, Kauffeld S. Positive affect through interactions in meetings: The role of proactive and supportive statements. Journal of Systems and Software. 2018 Sep;143:59-70. Epub 2018 Mai 3. doi: 10.1016/j.jss.2018.05.001
Download
@article{f379f8f8dd724c68b8c8c738b0b5ffa7,
title = "Positive affect through interactions in meetings: The role of proactive and supportive statements",
abstract = "Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.",
keywords = "Empirical study, Positive group affect tone (PGAT), Proactive and supportive statements, Statistical analysis of mediation and sequence",
author = "Kurt Schneider and Jil Kl{\"u}nder and Fabian Kortum and Lisa Handke and Julia Straube and Simone Kauffeld",
note = "Funding information: This work was supported by the DFG (German Research Foundation) in project TeamFLOW under grant number 263807701 (2015-2017). This work was supported by the DFG (German Research Foundation) in project TeamFLOW under grant number 263807701 (2015-2017).",
year = "2018",
month = sep,
doi = "10.1016/j.jss.2018.05.001",
language = "English",
volume = "143",
pages = "59--70",
journal = "Journal of Systems and Software",
issn = "0164-1212",
publisher = "Elsevier Inc.",

}

Download

TY - JOUR

T1 - Positive affect through interactions in meetings

T2 - The role of proactive and supportive statements

AU - Schneider, Kurt

AU - Klünder, Jil

AU - Kortum, Fabian

AU - Handke, Lisa

AU - Straube, Julia

AU - Kauffeld, Simone

N1 - Funding information: This work was supported by the DFG (German Research Foundation) in project TeamFLOW under grant number 263807701 (2015-2017). This work was supported by the DFG (German Research Foundation) in project TeamFLOW under grant number 263807701 (2015-2017).

PY - 2018/9

Y1 - 2018/9

N2 - Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.

AB - Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.

KW - Empirical study

KW - Positive group affect tone (PGAT)

KW - Proactive and supportive statements

KW - Statistical analysis of mediation and sequence

UR - http://www.scopus.com/inward/record.url?scp=85047081615&partnerID=8YFLogxK

U2 - 10.1016/j.jss.2018.05.001

DO - 10.1016/j.jss.2018.05.001

M3 - Article

AN - SCOPUS:85047081615

VL - 143

SP - 59

EP - 70

JO - Journal of Systems and Software

JF - Journal of Systems and Software

SN - 0164-1212

ER -

Von denselben Autoren